Shipping policy

Testofo Pvt. Ltd.

At Testofo Pvt. Ltd., we aim to ensure that your order reaches you quickly, safely, and affordably. Please read our shipping policy to understand how we process and deliver orders across India.

1. Shipping Coverage

We currently ship only within India. International shipping is not available at this time.

2. Order Processing Time

All orders are processed within 24–48 hours (excluding Sundays and public holidays).
Once your order is processed and dispatched, you will receive a shipping confirmation email/SMS with tracking details.

3. Delivery Timeline

Standard delivery time within India is 5–7 business days from the date of dispatch.
Delivery times may vary depending on your location, courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping promotions from time to time, which will be clearly mentioned on the website.

5. Order Tracking

After dispatch, customers can track their orders using the tracking link provided via email/SMS.
If you face any issues with tracking, feel free to contact our support team.

6. Delivery Attempts

Our courier partner will attempt delivery up to two times.
If the order is undeliverable due to incorrect address, unavailability of the customer, or refusal at the time of delivery, the order may be returned to us.

7. Address Accuracy

Customers are requested to ensure that the shipping address and contact details provided at checkout are accurate and complete.

Testofo Pvt. Ltd. will not be responsible for delays or failed deliveries due to incorrect or incomplete information.

8. Delayed or Lost Shipments

Although rare, if your order is significantly delayed or appears lost in transit:

Please contact us at [insert email/contact number]

We will coordinate with the courier partner to resolve the issue promptly.

9. Contact Us

For any shipping-related questions or assistance, please reach out to:

Testofo Pvt. Ltd. – Customer Support

S.No.177/1,P.No. 06, Pawar Wadi Malegaon,, Nashik Mal, Gaon M Corp.Og, Nashik,, 423203 Malegaon Maharashtra, India